About the Course
How do you really know if your business is doing well?
Is it because sales are increasing, customers are buying, employees are busy, or money is coming into your bank account?
The truth is, a business can appear successful on the surface while serious problems are developing underneath.
Many entrepreneurs manage their businesses based on assumptions, feelings, or occasional financial reports. They only discover problems when sales decline, customers complain, employees underperform, or cash runs out.
By then, the damage may already be expensive to fix.
Well-run businesses don't leave performance to guesswork. They measure it. They use Key Performance Indicators (KPIs) to understand what is working, what is failing, and where management attention is needed.
KPIs help business owners turn their vision, strategy, and goals into measurable results.
This course will show you how to identify, design, and use the right KPIs for your business.
It contains practical examples across finance, customers, operations, and people, and you will discover how tools like the Balanced Scorecard can help you monitor the overall health and performance of your business.
By the end of this course, you'll understand how to build a simple but effective performance measurement system that helps you detect problems early, hold people accountable, make informed decisions, and continuously improve business results.
What will you learn?
By taking this course, you will learn:
- What KPIs really are, why they matter, and common misconceptions about KPIs.
- How to use the Balanced Scorecard (BSC) to monitor performance across important areas of a business.
- How to design effective KPIs for your business that reflect your business priorities and provide useful information for decision-making.
- The four major categories of business KPIs, including practical examples of financial, customer, operational, and people/team KPIs.
- How to use KPIs to manage and improve performance: how to set targets, monitor results, identify performance gaps, investigate their causes, and take corrective action when your business is falling behind expectations.
- KPI best practices and the Golden Rules that make performance measurement useful, including clarity, relevance, accountability, consistency, and regular performance reviews.
- Common KPI mistakes and how to avoid them.
Who is this course for?
This course is valuable for:
- Entrepreneurs and business owners who want to stop managing their business through guesswork and start making decisions based on reliable performance information.
- Startup founders and growing businesses that are becoming more difficult to monitor, and need to improve visibility, control, and accountability.
- Managers, supervisors, and team leaders who are responsible for delivering results through people, departments, or business processes.
- Business consultants and management professionals who help businesses develop strategies, improve operations, or solve performance problems.
Course details
- Format: 17 pre-recorded lesson videos. Available to watch now on mobile, laptop, or desktop.
- Flexibility: Watch whenever you want, wherever you are. Learn at your own pace. No need to attend live classes.
- Length: 8.5 hours. Full and comprehensive course.
- Access: Members only. Only members of the BMG Academy can access this course and dozens of other courses by John-Paul Iwuoha. Click here to become a member.
- Q&A: Use the comments section below each lesson to ask questions, and get feedback and answers from John-Paul that are tailored to your situation.
- Price: See price here.
Click the button below to join the BMG Academy and take this course.
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About the BMG Academy
The BMG Academy is a platform by Activator HQ for entrepreneurs and business owners who want to learn, grow, and win in business.
With access to dozens of detailed business courses by John-Paul Iwuoha, our members learn how to start or grow a business, attract and keep customers, boost sales and profits, raise funds from investors and banks, outsmart their competitors, develop structure and systems, fix tough business problems, and exploit market opportunities.
Click here to learn more and join us in the BMG Academy.
About the Trainer
Read John-Paul Iwuoha's Profile:
John-Paul Iwuoha is a management consultant, trainer, and former consultant at PwC.
He specializes in business startup, growth, and turnaround strategies, and has helped dozens of entrepreneurs and business owners start, build, and grow their businesses.
He has qualifications in Finance, Business, and Engineering (Mech.), and he is a Chartered Certified Accountant (ACCA). His industry experience covers financial services, tech, agribusiness, energy, manufacturing, retail, real estate, and more.
John-Paul is sought after for his expertise, insights, and advice. He has trained over 50,000 entrepreneurs trained since 2013.
He was a judge for the Africa Business Heroes Prize (2022 & 2023), a mentor on the Tony Elumelu Entrepreneurship Program, and a director & advisory Board Member for six companies.
He is a LinkedIn Top Voice for Startups and Entrepreneurship and has been featured on several local and international media platforms, including CNN, HuffPost, Fidelity SME Forum, Business Day, TAP Magazine, VOP 90.3FM, etc.
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