About the Course
Getting customers is hard, but keeping them is where the real opportunity lies.
Many businesses are obsessed with attracting new customers. Yet they lose the customers they already have through neglect, poor service, or a lack of strategy.
Customer retention is the hidden engine that powers long-term growth, profitability, and business stability.
When you retain more customers, you reduce your marketing costs, increase lifetime value, and build a stronger brand.
This course will show you why customer retention is one of the smartest investments you can make—and how to do it with simple, effective strategies that work in any type of business.
If you’re tired of chasing new customers while watching old ones quietly slip away, this course is your wake-up call. And your solution.
What will you learn?
In this course, you will learn:
The major benefits of customer retention and why it matters more than you think.
The powerful goals you can achieve in your business when you focus on keeping more of your existing customers.
21 specific, practical, and proven strategies you can start using immediately to retain more customers—regardless of what you sell.
How to build stronger relationships with customers that turn into repeat sales, referrals, and long-term loyalty.
How smart businesses use customer retention to outperform their competitors, improve margins, and grow sustainably.
If you want to grow your business faster, more profitably, and with less stress, this course will show you how.
Who is this course for?
This course is valuable for:
- Business owners and entrepreneurs: People who want to reduce customer churn, boost repeat sales, and increase the lifetime value of their customers.
- Sales and marketing professionals: Anyone responsible for driving business growth who wants to do it smarter—not harder—by retaining more of the customers they already have..
- Customer-facing teams: Staff and teams who want to improve customer satisfaction, loyalty, and retention through better service and strategy.
Course details
- Format: 4 pre-recorded lesson videos. Available to watch now on mobile, laptop, or desktop.
- Flexibility: Watch whenever you want, wherever you are. Learn at your own pace. No need to attend live classes.
- Length: 2 hours. Full and comprehensive course.
- Access: Members only. Only members of the BMG Academy can access this course and dozens of other courses by John-Paul Iwuoha. Click here to become a member.
- Q&A: Use the comments section below each lesson to ask questions, and get feedback and answers from John-Paul that are tailored to your situation.
- Price: See price here.
Click the button below to join the BMG Academy and take this course.
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About the BMG Academy
The BMG Academy is a platform by Activator HQ for entrepreneurs and business owners who want to learn, grow, and win in business.
With access to dozens of detailed business courses by John-Paul Iwuoha, our members learn how to start or grow a business, attract and keep customers, boost sales and profits, raise funds from investors and banks, outsmart their competitors, develop structure and systems, fix tough business problems, and exploit market opportunities.
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